| Shipping |
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| Can you ship to a PO Box? |
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We can ship to a PO box, but there is an additional charge for this service. |
| Do you ship internationally? |
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At this time, we only ship within the United States and Canada.
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| How can I check the status of my order? |
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If you provide us with a valid e-mail address, you will receive an order confirmation e-mail after your order is placed. You will also receive a shipment notification e-mail when your order is shipped. Also, if you have registered with us, you can log in to "My Account" to check the status of your order anytime.
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| How much do you charge for shipping? |
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Standard(Ground) shipping is FREE for orders over $70. For orders under $70, we charge a flat rate of $9.95. Free shipping is available for orders shipped within the continental United States. Express shipping is available for in-stock items. Additional charges may apply for shipments to Alaska, Hawaii and Canada.
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| How will my order be shipped? |
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All orders are shipped discreetly in plain packaging and there is nothing on the package to indicate its contents. Orders are shipped via UPS, FedEx or USPS. |
| When will I receive my order? |
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All orders are shipped according to availability. Please allow 2 to 7 business days for delivery of in-stock items. For custom orders, allow 4 to 12 business days for delivery. If you need faster delivery or if you need delivery by a specific date, please contact us. Express shipping is available. Please note that due to many factors beyond our control, we cannot guarantee delivery times. |
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